Refund and Returns Policy

Refund Policy

1. Digital Products

a. Due to the nature of digital products (including LUTs, presets, sound effects, transitions, etc.), all sales are final.

b. No refunds or returns will be accepted for digital products once they have been purchased and delivered.

2. Service Fees

a. Service fees for mixing, mastering, videography, rental services, and audio distribution are non-refundable once the service has been provided.

3. Damaged or Defective Digital Products

a. In the unlikely event that a digital product is delivered in a damaged or defective condition, we will provide a replacement upon verification of the issue.

b. Customers must contact us at Te*************@gm***.com within 7 days of purchase to report any issues with the digital product.

4. Cancellation of Services

a. If you decide to cancel a service before it has been provided, please contact us at Te*************@gm***.com as soon as possible.

b. Depending on the stage of service provision, a partial refund may be considered.

5. Refund Processing

a. Refunds, if applicable, will be processed within 7 days after verification of the issue.

b. Refunds will be issued to the original payment method used for the purchase.

6. Contact Information for Refund Inquiries

a. For any inquiries or concerns regarding refunds, please contact us at Te*************@gm***.com.

Note: The specific number of days for reporting issues and processing refunds, denoted by [X], should be determined based on your business practices and local regulations. Always consult with a legal professional to ensure compliance with applicable laws.

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